PRIVACY POLICY

Last updated 31 October 2026

We're Bonzer Boys Studio, a dad and his two boys making 3D-printed desk pieces in Tewantin, Queensland. This policy explains what personal information we collect, why, and what you can do about it. We follow the Australian Privacy Principles.

Who we are

Bonzer Boys Studio, ABN 53 880 181 978
172 Moorindil Street, Tewantin QLD 4565
bonzerboysstudio@gmail.com

What we collect

• When you join our list or hold a pre-order spot: your email address and which piece you were interested in.
• When you order: your name, company, email, phone number, delivery address, the logo files and brand guidelines you send us, and your order details.
• When you contact us: your name, email, company (if you give it), and your message, so we can reply.
• Payments: handled by Stripe. We never see or store your full card number.
• Website visits: anonymous statistics such as pages viewed, the site that sent you and your rough location (country or state). We use Umami for this, which doesn't use cookies or follow you across other sites, and respects "Do Not Track". We also record visits from search engines and AI crawlers (their name and the page they read).

How we use it

• To confirm your email and send the updates you asked for.
• To design, make, deliver and support your order, including sending you the 3D proof.
• To keep the business and tax records the law requires.
• To understand which pages help people, so we can improve the site.

We don't sell your information, and we don't share it with advertisers.

Emails

We only send news and offers if you've asked for them: by confirming your email after signing up, or by ticking "Email me about new pieces and offers" when you order. That box is never ticked for you, and ordering doesn't put you on our list by itself. Every email has an unsubscribe link, and unsubscribing takes effect straight away. Order emails (receipts, proofs, delivery updates) are sent whenever you have an order with us.

Your logo and brand files

We use the files you send only to make your piece. We'll only show your finished piece in public (on this site, on social media or in our portfolio) if you've told us in writing that's OK.

Who we share it with

We use a few trusted services to run the business, and they handle your information only to provide their service to us:

• Stripe, for payments
• Resend, to send our emails
• Railway, which hosts this website and its database
• Umami, for anonymous visitor statistics
• Australia Post or a courier, to deliver your order
• Our accountant, for tax records

Some of these services store information outside Australia, mainly in the United States.

How long we keep it

We keep you on our email list until you unsubscribe. We keep order records for five years, as Australian tax law requires, and delete your logo files once your order is finished unless you ask us to keep them for a repeat order.

Keeping it safe

We take reasonable steps to protect your information, including secure (HTTPS) connections and limiting who can access it.

Seeing or correcting your information

Email us to ask what we hold about you, to correct it, or to have it deleted. We'll reply within 30 days.

Complaints

If you're unhappy with how we've handled your information, email us first and we'll try to put it right. If we can't, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Changes to this policy

If we change this policy, we'll update the date at the top. If the change matters to you, we'll email you about it.